folder Key Information Sheets

Each KIS gives core information on an aspect of NGO management, in an easy-to-digest format. 3pp. PDF.
KIS1: Networking
KIS2: Focus Group Discussions
KIS3: Conflict Matters (also in Arabic)
KIS4: Advocacy (also in Arabic)


pdf KIS 4 "Advocacy" [Arabic] (.pdf) Popular


Download (pdf, 278 KB)


Localized into Arabic

Translated by Elmubarak Eldaw, May 2013

pdf KIS 3 "Conflict Matters" [Arabic] (.pdf) Popular


Download (pdf, 486 KB)


Localized into Arabic

Translated by Elmubarak Eldaw, August 2012

pdf KIS 4 "Advocacy" (.pdf) Popular


Download (pdf, 433 KB)


What is it, why is it important – and the 10 steps to success.

Nicolien Wassenaar,
January 2012

pdf KIS 3 "Conflict Matters" (.pdf) Popular


Download (pdf, 251 KB)


Conflict Matters: a guide to what causes organizational conflict – and how we can best respond to resolve and transform problems.

Nicolien Wassenaar,
November 2010

pdf KIS 2 "Focus Group Discussions" (.pdf) Popular


Download (pdf, 194 KB)


Focus Group Discussions: what they are and when to use them, including practical tips and self-critique

Nicolien Wassenaar,
February 2008

pdf KIS 1 "Networking" (.pdf) Popular


Download (pdf, 194 KB)


What you really need to know about Networking

Nicolien Wassenaar,
February 2008

Networklearning manuals – terms of use

Organisations in the South (Africa, Asia, Southern America, ex-USSR) can download copies free of charge.
In return we ask you to help spread the material to other NGOs you know – those with no printer or bad phone connections, for example.
Organisations in the North:
Networklearning has no funding. If you work in an organisation with money and use our materials or see their usefulness for others, please make a contribution
(a minimum 4 euros; we will receive the full amount less 5% transaction costs).

CC Attribution NonCommercialOur manuals are copyright-free for non-commercial use. We are happy for users to re-write, translate or otherwise adapt downloaded material to local cultures. The original authors must be mentioned as well as our website.

We are happy to have other organizations link to our library pages, but in order to prevent out-of-date editions being accessed online, we do not allow publications to be posted on other sites without our explicit permission.

Networklearning makes easy-to-use manuals that can help NGOs build knowledge and skills.

To find the titles you need use the "Library Themes" menu at left.

All documents may be freely downloaded subject to our terms of use (see bottom of page).

Difficulty downloading? Let us know the specific problem and we will advise if we can.

Do you need a manual or information that isn't covered on this site? Let us know and we will try and plug the gap.
> Contact networklearning

Perhaps you have the skills and expertise to help us produce new, quality material? Or perhaps you already have a good, copyright-free book or manual that we could republish or repurpose?
> Check our Writers' Guidelines


Other online libraries that offer free, accessible materials for NGOs:
> Hesperian



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